SAP Knowledge Base Article - Preview

3790945 - Submission fails with "The client and/or agent is not authorised" and "json content is empty" during Automatic Submission

Symptom

While submitting the report using Run statutory report which is integrated with SAP Document and Reporting Compliance , Cloud Edition for electronic submission the error "Report Submission Failed with following error logs:-

  • File JSON content is empty.
  • The client and/or agent is not authorised


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Environment

SAP S/4HANA Cloud Private Edition

Product

SAP S/4HANA Cloud Private Edition all versions

Keywords

gb vat return, submission to authority failed, client and/or agent is not authorised, json content is empty, hmrc, mtd vat, document and reporting compliance, communication settings, authentication, reauthenticate, grant authority, oauth, automatic submission, gb_vat_dcl,  , KBA , FI-LOC-SRF-RUN-COM , Communication , FI-LOC-FI-GB , Great Britain , Problem

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