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SAP Knowledge Base Article - PreviewSymptom
After activating the Account Synopsis Generative AI scenario, the information displayed in the Account Synopsis tab is incorrect.
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Environment
SAP Sales and Service Cloud V2
Product
SAP Sales Cloud and SAP Service Cloud Version 2 1.0
Keywords
Account synopsis, AI summary, generative AI, account overview, incorrect data, SAP Sales Cloud V2 , KBA , CEC-CRM-ML , Machine Learning for SAP Sales/Service Cloud , Problem
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