3791083 - Error "Enter the sold-to party" during automatic intercompany sales order creation in scope item 5D2

Symptom

During testing of scope item 5D2 (advanced intercompany sales), the automatic creation of the intercompany sales order fails with error message "Enter the sold-to party". External sales order is created, and the intercompany purchase order is generated, but the intercompany sales order creation stops with the error in the app "Monitor value chain".

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

Create the sales order to start the "Advanced Intercompany Sales" process.
System auto creates the purchase order from the previously created sales order.
System should auto create the intercompany sales order, but it did not.
Check the app "Monitor Value Chains". Error "Enter the sold-to party" can be seen inside the message log

Cause

The error is caused by the missing customer master assignment for the transit plant in configuration. The customer assigned to the plant is used as the sold-to party in the intercompany sales order and in the intercompany customer invoice in the delivering company.

Resolution

Please refer the setup instruction of the 5D2 process and make sure the customer data is correctly maintained for the transit plant:

Open the configuration activity "Define Shipping Data for Plants (ID 101926)".
Select the relevant transit plant used in the advanced intercompany sales process.
In field "Customer No Plant", assign the appropriate customer number to the plant.
Save the changes.

Keywords

5d2, advanced intercompany sales, sold-to party, enter sold-to party, intercompany sales order, automatic creation failure, transit plant, customer no plant, define shipping data for plants, sales order processing, icso error, intercompany invoice, configuration 101926 , KBA , SD-SLS-IC-2CL , Sales Order Intercompany Processing (Public Cloud) , SD-SLS-SO-2CL , Sales Orders (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions