SAP Knowledge Base Article - Public

3791084 - Labels Printed in English Despite of Preferred Logon Language

Symptom

When creating a label via New Labels from warehouse task, the label renders in English regardless of logon language.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Logon the ByDesign system in relevant language
  2. Go to Inbound Logistics work center.
  3. Go to Task Control view.
  4. Search for the task ABC (ABC represents Task ID).
  5. Choose New Labels.
  6. Choose the relevant label template.
  7. Choose Save and Close.
  8. Open Labels Under Common Tasks.
  9. Search and select the label which is newly created.
  10. Choose Preview.
  11. The label content displays in English instead of the expected language.

Cause

  • The system determines the label language from the Preferred Language (Correspondence Language) of the involved Business Partner.
  • When this Communication language field is set to English, the system sets the Form Language Code to English prior to XML generation, overriding the logon language.
  • The template language is considered only if the communication language is not maintained in the Business Partner master data.
  • This is standard system behavior.

Resolution

Remove or change the communication language in the Business Partner master data. Create a new label to apply the correct language.

  1. Go to Business Partner Data work center.
  2. Go to Business Partners View.
  3. Search the relevant Business Partner ID.
  4. Choose Edit.
  5. Choose General.
  6. Under Main communication remove or change the English in the language field.
  7. Choose Save.
  8. Create a new label.
  9. The label preview displays in the expected language.

Note: This correction applies only to new labels. Existing labels cannot be changed retroactively.

Keywords

Label Language; New Labels; Inbound Logistics; Multilingual Form; Preferred Language; Correspondence Language; Form Language Code; Label Preview; Product Description; Output Management; Business Partner; Ship-to Party; ByDesign , KBA , AP-GTP-GT , Goods Tag , Problem

Product

SAP Business ByDesign all versions