SAP Knowledge Base Article - Preview

3791156 - Account input control hangs in Lite Viewer mode but works in Full Viewer mode in SAP Analytics Cloud

Symptom

  • Account input control keeps loading indefinitely when used in Lite Viewer mode.
  • No issue occurs when the same story is opened in Full Viewer mode.
  • Creating a copy via “Save As” avoids the issue; creating a copy via “Copy To” reproduces the issue.
  • No error message is displayed.


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Environment

  • SAP Analytics Cloud 2026.8.10

Product

SAP Analytics Cloud all versions

Keywords

lite viewer, full viewer, input control, account filter, hierarchy selection, loading indefinitely, hanging, apply selections, story, save as, copy to, live model, direct connection, variance report, performance in viewer modes , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem

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