SAP Knowledge Base Article - Public

3791248 - Email Address Visibility in Canvas Reports Does Not Honor RBP Permission Split Between Email Information and Business Email Information

Symptom

Canvas Reporting Does Not Respect "Business Email Information" RBP Permission

Environment

  • Advanced Reporting (ODS)

Cause

This behavior is by design. Reporting access to email data is governed by the Email Information permission. Prior to the b2211 release, all email addresses were reported through Email Information. From b2211, the Business Email Information object was introduced for reporting business email separately; however, reporting access remains aligned to the Email Information permission framework in canvas reporting

Resolution

For customers requiring strict Business Email data access control in reporting, it is recommended to use Story Reporting (People Analytics) instead of Canvas Reporting. Story Reporting correctly respects the split between "Email Information" and "Business Email Information" RBP permissions.

See Also

Keywords

advanced reporting, email information, business email address, personal email, private email, rbp, permission, reporting, business email information, b2211, employee central, picklist, canvas, story reporting , KBA , LOD-SF-ANA-ADV , Advanced Reporting (ODS) , Problem

Product

SAP SuccessFactors Platform 2605