SAP Knowledge Base Article - Public

3791346 - My Inbox - Approve Purchase Requisitions: details not displayed as expected - SAP S/4HANA Cloud Public Edition

Symptom

  • In the "My Inbox" tile during Purchase Requisition approval, the purchase requisition header and item details are not displayed as expected.
  • Approvers are unable to view purchase requisition information before taking approval actions.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Open the "My Inbox" Fiori tile.
  2. Select a Purchase Requisition approval item.
  3. Observe that the purchase requisition header and item details are not displayed as expected.

Resolution

  1. Identify the business role(s) assigned to the approver who uses My Inbox - Approve Purchase Requisitions
  2. In the Maintain Business Roles app, activate the IAM apps F1640_TRAN and F0862_PRC_APPROVEPR_TRAN for the relevant role(s).
  3. Save and publish the role changes.

See Also

How to Activate or Deactivate IAM Apps (App Authorization Variants) | SAP Help Portal

Working with Purchase Requisitions in My Inbox | SAP Help Portal

https://fioriappslibrary.hana.ondemand.com/sap/fix/externalViewer/#/detail/Apps('F1640')/S37

https://fioriappslibrary.hana.ondemand.com/sap/fix/externalViewer/#/detail/Apps('F0862')/S37

https://fioriappslibrary.hana.ondemand.com/sap/fix/externalViewer/#/detail/Apps('F0401A')/S37

Keywords

my inbox, all items, purchase requisition approval, pr details missing, header not visible, item details not visible, f1640, f1640_tran, f0862_prc_approvepr_tran, iam app activation, business role, authorization, workflow approval, fiori, s/4hana cloud , KBA , MM-PUR-REQ-2CL , Purchase Requisitions (Public Cloud) , CA-INB-FIO , Fiori UI for My Inbox Application , MM-FIO-PUR-REL-2CL , Fiori UI for Purchasing Approval (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions