Symptom
- In the "My Inbox" tile during Purchase Requisition approval, the purchase requisition header and item details are not displayed as expected.
- Approvers are unable to view purchase requisition information before taking approval actions.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Open the "My Inbox" Fiori tile.
- Select a Purchase Requisition approval item.
- Observe that the purchase requisition header and item details are not displayed as expected.
Resolution
- Identify the business role(s) assigned to the approver who uses My Inbox - Approve Purchase Requisitions
- In the Maintain Business Roles app, activate the IAM apps F1640_TRAN and F0862_PRC_APPROVEPR_TRAN for the relevant role(s).
- Save and publish the role changes.
See Also
How to Activate or Deactivate IAM Apps (App Authorization Variants) | SAP Help Portal
Working with Purchase Requisitions in My Inbox | SAP Help Portal
https://fioriappslibrary.hana.ondemand.com/sap/fix/externalViewer/#/detail/Apps('F1640')/S37
https://fioriappslibrary.hana.ondemand.com/sap/fix/externalViewer/#/detail/Apps('F0862')/S37
https://fioriappslibrary.hana.ondemand.com/sap/fix/externalViewer/#/detail/Apps('F0401A')/S37
Keywords
my inbox, all items, purchase requisition approval, pr details missing, header not visible, item details not visible, f1640, f1640_tran, f0862_prc_approvepr_tran, iam app activation, business role, authorization, workflow approval, fiori, s/4hana cloud , KBA , MM-PUR-REQ-2CL , Purchase Requisitions (Public Cloud) , CA-INB-FIO , Fiori UI for My Inbox Application , MM-FIO-PUR-REL-2CL , Fiori UI for Purchasing Approval (Public Cloud) , Problem
SAP Knowledge Base Article - Public