SAP Knowledge Base Article - Public

3791348 - There are no documents showing up in "Monitor Value Chains" app.

Symptom

When using a specific user to access the "Monitor Value Chains" app, no documents are displayed.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Open the "Monitor Value Chains" app.
  2. Click "Go" button.
  3. Observe no documents are displayed.

Cause

For certain assigned business roles within this specific user, there is a restriction regarding the "Value Chain Type".

Resolution

  1. Select the certain assigned business roles within this specific user.
  2. Click the link of "Business Role ID" and enter "Maintain Business Roles" app.
  3. Click the “Display Restriction Overview” button.
  4. Select the “Value Chain Type” and change the value to "Unrestricted Access".

Keywords

Monitor Value Chains, Business Role, Value Chain Type, Maintain Business Roles , KBA , CA-VCM-2CL , Value Chain Monitoring Framework (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions