3791381 - Intercompany Customer Return: Cancellation Billing Document (IGS) Does Not Create Corresponding Journal Entry (S/4HANA Cloud Public Edition)

• In an intercompany customer return, after the internal credit memo is canceled (IGS), the corresponding journal entry is not created.
• In Message Monitoring for Administrators, for interface /FIEDI-INV_02_IN-1 (recipient /FIEDI-EDI_FIN_INV_02_RECIPIENT), a message exists for the original intercompany credit memo (IG), but no message exists for the cancellation (IGS).
• In the billing document output, the original IG uses channel IDOC, while the cancellation IGS uses channel PRINT.

SAP S/4HANA Cloud Public Edition

intercompany return, customer return, cancellation, internal credit memo, igs, ig, billing document, idoc, output parameter determination, opd, message monitoring for administrators, /FIEDI/INV_02_IN, recipient contact, journal entry not created, delivering company , KBA , SD-BIL-IV-2CL , Processing Billing Documents (Public Cloud) , Problem