3791403 - Intermittent Failure in Business Rule Checklist Pre-fill — Fields Not Populated

• A business rule that pre-fills a checklist template intermittently fails to populate specific fields.
• The business rule run shows as successful, yet the targeted fields are not populated.
  
  
  Fig. 1: showing the Pre-fill Checklist action configured within the Business Rule 
  
  Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.    

• SAP Field Service and Asset Management
• FSM Smartforms and Feedback

business rule, checklist, smartforms, pre-fill, missing fields, intermittent, asynchronous, race condition, checklistinstance, elements synchronized , KBA , CEC-SRV-FSM-BR , FSM Business Rules , CEC-SRV-FSM-SMF , FSM Smartforms and Feedback , Problem