SAP Knowledge Base Article - Public

3791556 - Error in removing self-assigned curricula or in manager trying to remove manager assigned curricula from employee on the redesigned Curricula experience UI

Symptom

  • Managers are not able to remove manager assigned curricula from subordinates in the Curricula Redesigned Experience.
  • Users are not able to remove self-assigned curricula in the Curricula Redesigned Experience.

Error received:

On Curricula Status UI: “Failed to delete curricula: unknown error”

In network logs: 500 Internal Server Error

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Set enableLegacyUIReplacement=true
  2. Assign a curricula to one of your subordinates as a manager
  3. Navigate to their Curricula Status page and try to delete the assignment you just made
  4. Get the error for a second and then notice that nothing happens
  5. Set enableLegacyUIReplacement=false
  6. Navigate to legacy Curricula Status page of the subordinate
  7. Try to remove the same assignment --> no error and curricula is removed

Resolution

Product Engineering is investigating a solution.

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Keywords

curricula status, enableLegacyUIReplacement, Failed to delete curricula: unknown error, manager, delete, remove, curricula, self-assigned, manager assigned , KBA , LOD-SF-LMS-CUR , Curricula , Bug Filed

Product

SAP SuccessFactors Learning 2605