SAP Knowledge Base Article - Preview

3791656 - Gmail promotions tab annotations not appearing after placing json under style settings in SAP Engagement Cloud

Symptom

  • Annotations for Gmail Promotions tab (product carousel, deal card) are not appearing.
  • JSON code was added under Style Settings, but annotations did not show up.


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Environment

  • SAP Engagement Cloud

Product

SAP Emarsys all versions

Keywords

gmail promotions tab, gmail annotations, annotations not showing, product carousel, deal card, deal annotation, json placement, style settings, head tag, email html, emarsys, sending domain allow list, google allow list, image-based annotations, gmail promo tab , KBA , CEC-EMA-EM , Email , Problem

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