SAP Knowledge Base Article - Public

3791710 - Name not shown in employee profile overall performance trend for calibration-sourced ratings (sysoverallcustom1) — SAP successfactors performance & goals

Symptom

In the latest People Profile, the name of the rating is blank in the Overall performance portlet (sysOverallCustom1) when the rating is written back coming from a Calibration session. 

  • The card view shows a label (based on the source), but in the View All table the Name column is blank specifically for Calibration-sourced entries.
  • Ratings sourced from People Profile/Trend Information display the Name correctly.
  • No error message is shown

Environment

  • SAP SuccessFactors Performance & Goals
  • Calibrating with Employee Profile

Reproducing the Issue

  1. Complete a Calibration session that writes back a rating to the Overall performance  trend block (sysOverallCustom1).
  2. Open People Profile and navigate to the Overall performance trend block.
  3. Verify the rating appears in the card view, then choose View All to open the detailed list/table.
  4. Observe that the Name field is blank for the Calibration-sourced row, while entries from other sources show a name.

Cause

  • This is currently an expected system design: Calibration write-back does not populate the trend record Name field (FB_NAME). 

Resolution

Note that this is working as designed: Calibration-sourced ratings do not populate the Name field in the trend record.

See Also

Keywords

calibration, employee profile, people profile, trend information, sysoverallcustom1, overall performance 2y avg, name field blank, rating name missing, calibration write-back, card view, view all table, fb_name, by design, rating display, INC32738080 , KBA , LOD-SF-CAL-EP , Calibrating with Employee Profile , Problem

Product

SAP SuccessFactors Performance & Goals 2605