Symptom
- In Latest People Profile > Nominations portlet, searching for an incumbent using first name and last name together returns no results.
- Searching by position id in the Nominations portlet returns no results.
Environment
- SAP SuccessFactors Succession & Development
Reproducing the Issue
- Go to Employee Profile.
- Navigate to the Succession section.
- Open Nominations.
- Click Add.
- Search for an incumbent or position.
- Observe that first name + last name together, or position id, return no results.
Cause
The behavior is expected product design: the Nominations portlet does not query the position id/code field and supports searching by position title or by incumbent first name or last name individually.
Resolution
- When adding a nomination, search by Position Title instead of Position ID.
- For person searches, enter either the incumbent’s First Name or Last Name (do not combine both).
- If alignment with other tools is desired, consider submitting an enhancement request via the Customer Influence portal.
See Also
Keywords
nominations portlet, latest people profile, position id, position title, search no results, incumbent search, first and last name, succession management, succession nominations, people profile search, form based, formless, expected behavior, position search, name search , KBA , LOD-SF-SCM-NOM , Nominations - Form Based and Formless , Problem
Product
SAP SuccessFactors Succession & Development all versions
SAP Knowledge Base Article - Public