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SAP Knowledge Base Article - PreviewSymptom
When copying an existing Sales Quote or creating a new version from it, the Description field on all Sales Quote Item line items is empty in the newly created document, even though it was populated in the source quote.
The document itself is created successfully. No error is displayed during the copy or version creation flow.
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Environment
• SAP Sales Cloud Version 2
• SAP Sales Cloud And SAP Service Cloud Version 2
Product
Keywords
Sales Quote, Copy Sales Quote, Create Version, Sales Quote Version, Product Description, Item Description, Description Missing, Description Not Copied, Description Blank, Sales Quote Item , KBA , CEC-CRM-CQP , Sales Quote for SAP Sales/Service Cloud , CEC-CRM-SO , Sales Order for SAP Sales/Service Cloud , Problem
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