3791876 - Newly Added Interviewers Do Not Receive "Email Notification to Interviewers for Rescheduled or Updated Interview" When Interview Title is Changed - Recruiting Management

• "Email Notification to Interviewers for Rescheduled or Updated Interview" is not sent to the newly added interviewers when interviewers are updated. Only the existing interviewer received the notification.
• This issue occurs when the Interview Title is changed at the same time as the interviewer update. If the Interview Title is not changed, the notification is triggered to both newly added and existing interviewers.

SAP SuccessFactors Recruiting Management

1. Go to Interview Scheduling
2. Update an interview
    - Add a new interviewer.
    - Change the Interview Title at the same time
3. Click Continue
4. Click Skip Email
5. See it shows "Interview schedule was successfully saved"
6. However, newly added interviewers did not receive "Email Notification to Interviewers for Rescheduled or Updated Interview"

This is a Known Issue. The issue is specific to the Outlook path and does not affect the non-Outlook email flow.

(For SAP Support: see internal memo)

The fix for this issue is planned to be deployed on 2H 2026 release (b2611). For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.

Workaround

Updating interviewers again while keeping the interview title unchanged.

Note: When Teams Meeting option is selected, this action will also trigger an email notification to the candidate.

• SAP Help Portal - SAP SuccessFactors Product Release & Road Map Information
• SAP Help Portal - SAP SuccessFactors Patches Knowledge Base
• KBA 2171560 - How to be notified of new or updated SAP Notes or KBAs

RCM-161404, Interview, Title, Update, Change, Notification, Trigger, New, Interviewer, Add, Reschedule, meeting invitation , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem