3792010 - RCM picklist mapped to custom-long EC field not working - Onboarding

A picklist field in the Requisition is mapped to a custom-long EC field in Recruit to Hire Data Mapping; Value appears correctly in the Suite Integration Test Tool, however value is not visible during Onboarding.

SAP SuccessFactors Onboarding

The target field jobInfo.custom-long is a numeric long type, but it is being treated as a picklist in configuration and supplied with a picklist external code (string). Picklist external codes are strings and are incompatible with a numeric long field, causing the value to fail and display as blank.

1. Avoid using a custom-long field when mapping a picklist from RCM, to avoid data mismatch.
2. Create a new custom-string, not custom-long, field in Manage Business Configuration.
3. Map the field in Recruit to Hire Data Mapping.
4. Pass valid value from RCM to ONB.

SAP Help Portal | Help with Mapping Fields from Recruiting to Onboarding

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