SAP Knowledge Base Article - Preview

3792161 - SFTP connection closed error message when moving files via SFTP to SAP Incentive Management

Symptom

  • Error “SFTP connection closed” occurs during scheduled data loader jobs.
  • The sftp session closes approximately 3 minutes after connecting, before file upload starts.
  • File sizes are small; issue is not related to large payloads.


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Environment

  • SAP Sales Performance Management
  • Incentive Management

Product

SAP Incentive Management all versions

Keywords

sftp connection closed, express data loader, xdl, idle timeout, connection timeout, idle session, script logic, connect wait put, wait connect put, small file transfer, groom jobs, session closure, sftp upload, timed out connection , KBA , CEC-SAL-COM-INT , Application Integration , Problem

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