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3792180 - SAP Cloud for Customer Outlook Plugin Displays UTC Instead of Local Time for Recurring Events

Symptom

  • The recurring event date/time displayed in the Outlook plugin is incorrect and does not match the event's date/time in Outlook.
  • The Outlook plugin displays the time in UTC instead of the user's local time.
  • For the same appointment, Outlook shows a local start time while the plugin shows a shifted time corresponding to UTC.


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Environment

SAP Cloud for Customer

Keywords

outlook plugin, recurring event time incorrect, utc shown instead of local, time zone, browser time zone, SAP cloud for customer, appointment time mismatch, server-side integration, recurring appointment, daylight saving, utc conversion, start time shift, calendar sync , KBA , LOD-CRM-INT-OEM , Provisioning issues for OEM integration (eg iCRM) , Problem

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