Symptom
- When adding new pay components to the Compensation Information section via the Edit (pencil) icon, the system automatically jumps to the first existing pay component in the sequence immediately after a new pay component is selected.
- This happens before the access user has the chance to enter the remaining required data for the newly added pay component.
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
- Navigate to the employee profile and open the Compensation Information section.
- Click the Edit (pencil) icon.
- Click Add to add a new pay component.
- Select the desired pay component.
- Observe that the UI immediately jumps to the first pay component in the sequence defined in the compensation structure.
- Scroll back and re-select the newly added pay component to complete data entry.
Cause
The Compensation Information record contains a compensation structure and the latest people profile logic sorts pay components based on the order defined in that structure. When a new pay component is added, it is automatically repositioned according to the configured order, so focus shifts to the first item.
Resolution
Product Engineering is investigating a solution.
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As a workaround:Add the pay component via Take Action > Change Job and Compensation Info instead of using the Edit (pencil) icon to avoid the ordering issue. Alternatively, remove the compensation structure from Compensation Information and add the required recurring pay components.
See Also
Keywords
compensation information, pay component, edit icon, pencil icon, focus jumps, jumps to first component, sorting, order, compensation structure, latest people profile, latest editing and history ui, recurring pay component, paycomponentrecurring, ui reordering, change job and compensation info, sorting issue , KBA , LOD-SF-EC-CMP-REC , Recurring Payments , Known Error
SAP Knowledge Base Article - Public