SAP Knowledge Base Article - Preview

3792230 - SAP Analytics Cloud and SAP Datasphere: Cross-Region Tunnel Connectivity Is Not Supported Across Different SAP BTP Regions (e.g., US20 and US21)

Symptom

Customer is attempting to establish a tunnel live data connection between SAP Analytics Cloud (SAC) and SAP Datasphere, where the two tenants are hosted in different BTP regions, for example:

  • SAC tenant in US20
  • SAP Datasphere tenant in US21

The customer either:

  • Asks whether cross-region tunnel connectivity between SAC and SAP Datasphere is supported, or
  • The tunnel connection fails to establish when both tenants reside in different data centers/regions.


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Environment

SAP Analytics Cloud

SAP Datasphere

Product

SAP Analytics Cloud 1.0 ; SAP Datasphere 1.0

Keywords

SAC, Datasphere, Tunnel, Live Connection, Cross-Region, Cross-Datacenter, US20, US21, Cloud Connector, Region Host, BTP, Subaccount, Not Supported, Restriction, SAP Analytics Cloud , KBA , LOD-ANA-DES , Story Design & Visualizations , DS , SAP Datasphere , Problem

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