SAP Knowledge Base Article - Public

3792231 - Updated curriculum compliance label values not visible in Mobile Application

Symptom

When updating the values for the following LMS labels, the changes do not appear in the mobile application:

  • label.CurriculumComplianceCurrent.
  • label.CurriculumComplianceEnding.
  • label.CurriculumComplianceExpired.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Learning Administration >
  2. References >
  3. Manage Labels >
  4. Labels >
  5. Search for the curriculum compliance labels (label.CurriculumComplianceCurrent, label.CurriculumComplianceEnding and label.CurriculumComplianceExpired) >
  6. Update the labels >
  7. Verify in the web browser that the updated label values are displayed >
  8. Open the Mobile Application and navigate to the Learning Homepage >
  9. Observe that in the Mobile Application the label default value is displayed instead of the updated values >
  10. Click on your profile picture >
  11. Language >
  12. Switch the Platform language to English DEBUG >
  13. Go back to the Learning Homepage
  14. Verify that the Mobile app texts align with BizX label keys such as MOB_LRN_cs_btn_current, MOB_LRN_cs_btn_ending_soon, and MOB_LRN_cs_btn_expired.

Cause

The Mobile application uses Platform labels to update the Curriculum Compliance messages rather than LMS labels.

Resolution

To update the Curriculum Compliance messages on mobile, we can use the following Platform labels:

  • MOB_LRN_cs_btn_current.
  • MOB_LRN_cs_btn_ending_soon.
  • MOB_LRN_cs_btn_expired.

For further assistance on how to update Platform labels, please refer to KBA 2576546.

See Also

KBA 2576546 - Using the Manage Language Feature to Change Labels in SuccessFactors

Keywords

learning, lms, successfactors, sfsf, sf, label, mobile, curriculum, compliance, manage languages, translation, MOB_LRN_cs_btn_current, MOB_LRN_cs_btn_ending_soon, MOB_LRN_cs_btn_expired, label.CurriculumComplianceCurrent, label.CurriculumComplianceEnding, label.CurriculumComplianceExpired , KBA , LOD-SF-LMS-LAN , Language Packs & Translation , LOD-SF-LMS-CUR , Curricula , Problem

Product

SAP SuccessFactors Learning all versions