Symptom
- On Universe Design Tool (UDT), testing a BW connection returns: "DBO: The SAP SSO authentication process will fail because the current user doesn't have an alias that matches system."
- After switching the authentication to "Use specified username and password" and entering credentials, the connection test succeeds and parameters can be selected.
- Additional errors observed: "RFC_COMMUNICATION_FAILURE".
- Component SNC (Secure Network Communication) message indicating the entitlement system is disabled in memory, possibly due to system unavailability or invalid credentials.
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Environment
- SAP Business Intelligence BI Platform 4.3
- Universe design tool (udt) 4.x
- BW (BICS) connection
Product
SAP BusinessObjects Business Intelligence platform 4.3
Keywords
udt, universe design tool, bw connection, bics, sso, alias, enterprise alias, login alias, rfc_communication_failure, snc, authorization roles, error message, businessobjects bi, test connection, bw backend , KBA , BI-BIP-UDT , Universe Design Tool , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem
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