Symptom
The Job Analyzer upgrade cannot be found in Upgrade Center.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Navigate to Upgrade Center.
- Review the lists under Optional Upgrades and Recently Completed Upgrades.
- Observe that Job Analyzer is not available.
Cause
- A Module filter has been applied in Upgrade Center.
- The 'Save for Later' button was previously clicked for the Job Analyzer upgrade, causing it to be moved from the upgrade lists.
Resolution
- Set Filter By to All Modules and check whether the Job Analyzer upgrade is displayed in the Optional Upgrades section.
- Click the "View Saved for Later Items" link to check the saved items.
- Alternatively, verify whether the upgrade page can be accessed directly using the URL below:
-
- https://{sfUrl}/sf/upgradecenterdetails?upgradeId=RCM_JOB_ANALYZER&company=CompanyId
- Note: Replace {sfUrl} with your SuccessFactors instance URL and CompanyId with your company ID.
See Also
Help Portal Job Analyzer for Recruiting
Keywords
RCM, Job Analyzer, Upgrade Center, Missing, Unavailable, Not Found , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem
Product
SAP SuccessFactors Recruiting all versions
SAP Knowledge Base Article - Public