SAP Knowledge Base Article - Public

3792317 - Job Analyzer Not Available in Upgrade Center - Recruiting Management

Symptom

The Job Analyzer upgrade cannot be found in Upgrade Center.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Navigate to Upgrade Center.
  2. Review the lists under Optional Upgrades and Recently Completed Upgrades.
  3. Observe that Job Analyzer is not available.

Cause

  1. A Module filter has been applied in Upgrade Center.
  2. The 'Save for Later' button was previously clicked for the Job Analyzer upgrade, causing it to be moved from the upgrade lists.

Resolution

  1. Set Filter By to All Modules and check whether the Job Analyzer upgrade is displayed in the Optional Upgrades section.
  2. Click the "View Saved for Later Items" link to check the saved items.
  3. Alternatively, verify whether the upgrade page can be accessed directly using the URL below:
    • https://{sfUrl}/sf/upgradecenterdetails?upgradeId=RCM_JOB_ANALYZER&company=CompanyId
    • Note: Replace {sfUrl} with your SuccessFactors instance URL and CompanyId with your company ID.

See Also

Help Portal Job Analyzer for Recruiting

Keywords

RCM, Job Analyzer, Upgrade Center, Missing, Unavailable, Not Found , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem

Product

SAP SuccessFactors Recruiting all versions