SAP Knowledge Base Article - Preview

3792323 - Rehire onboardee login redirects to learning and shows 'user is not active'

Symptom

  • When a rehire onboardee attempts to log in, it's redirecting to the learning login page instead of the onboarding home page.
  • The error message displayed is "user is not active".


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding 2605

Keywords

onboarding 2.0, rehire, onboardee, redirect to learning, lms redirect, sso redirect, user is not active, /sf/start, landing page preference, /sf/home, deeplink, login issue, external user, rehire with old employment, platform home , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , LOD-SF-PLT-RBP , Role Based Permissions , Problem

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