SAP Knowledge Base Article - Public

3792338 - Error "You do not have permissions to access Monitor Jobs" when downloading time off calendar logs from 'Scheduled Job Manager' tool

Symptom

When a time off administrator tries to download the result/log of a time off calendar from Scheduled Job Manager, the error appears: "You do not have permissions to access Monitor Jobs".

Environment

  • SAP SuccessFactors Time Tracking: Time Off
  • SAP SuccessFactors Platform: Scheduled Job Manager

Reproducing the Issue

  1. Log in and proxy as an impacted time off administrator.
  2. Go to Scheduled Job Manager.
  3. Search for the job by the id, open View Details, then select Download Status.
  4. An error message file with 'You do not have permissions to access Monitor Jobs' is downloaded instead of the job log.

Cause

Missing Metadata Framework -> Export Permission under Metadata Framework permission; which prevented users from downloading job logs, resulting in the permission error.

Resolution

  1. Edit the permission role assigned to the impacted users.
  2. Navigate to Metadata Framework permissions.
  3. Grant “Export Permission under Metadata Framework ” under Metadata Framework.
  4. Save the role changes.
  5. Have the users log out and log back in to refresh permissions.
  6. Retry downloading the job log from Scheduled Job Manager.

See Also

2485367 - Manage Job Profile Contents Export does not work

Keywords

time off calendar, scheduled job manager, download status, permissions error, monitor scheduled jobs, manage scheduled jobs, metadata framework, export permission, job log, time off simulation, cost center import, access denied, log download, time off admin, calendar simulation logs, You do not have permissions to access Monitor Jobs , KBA , LOD-SF-EC-TIM-CAL , Calendar Jobs , LOD-SF-EC-TIM , Time Off , LOD-SF-PLT-JOBS , Scheduled Jobs , Problem

Product

SAP SuccessFactors Employee Central 1611 ; SAP SuccessFactors Time Tracking 2011 ; SAP SuccessFactors platform 1611