Symptom
- Labels for Compensation Status Step appear in English instead of Norwegian in a story report created in Norwegian.
- The issue affects multiple users.
- The issue also occurs if the report is created in English language and then the language is changed.
Environment
- SAP SuccessFactors Compensation
Reproducing the Issue
- Set the default login language to nb_NO and re-login.
- Create or open a Story Report built in Norwegian.
- Observe that the Compensation Status Step (Step Description) values display in English, not Norwegian.
Cause
A known product gap in current functionality prevents locale-specific route step labels from displaying in Story Reports, even when translations are maintained.
Resolution
- Refer to: 2434426 - Ad Hoc Reports and Dashboard Route Map Step Not Respecting User's Default Language and apply one of the documented workarounds as a short-term fix.
- Submit an enhancement request so the requirement can be considered for a future release. Refer to: https://launchpad.support.sap.com/#/notes/2090228
See Also
- Refer to: a href="https://userapps.support.sap.com/sap/support/knowledge/en/2434426" 2434426 - Ad Hoc Reports and Language /a
- Refer to: a href="https://userapps.support.sap.com/sap/support/knowledge/en/2090228" 2090228 – How to submit enhancement requests for products /a
- Refer to: a href="https://userapps.support.sap.com/sap/support/knowledge/en/3485414" 3485414 - Current route step name (locale specific) does not aggregate in story report - Performance Management /a
Keywords
story report, people analytics, compensation status step, route map, step description, labels in english, norwegian, nb_NO, locale, translation, localization, route step name, language, story reports, compensation reporting , KBA , LOD-SF-CMP , Compensation Management , Problem
Product
SAP SuccessFactors Compensation all versions
SAP Knowledge Base Article - Public