SAP Knowledge Base Article - Preview

3792367 - Transaction history/document flow not updated for BDR, billing documents and cancellation invoices for billing plan item in CRM service orders

Symptom

  • For service orders with billing plan items, the document flow (transaction history) does not consistently show the BDR and billing (invoice) documents.


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Environment

  • Product: SAP S/4HANA

Product

SAP S/4HANA 2023

Keywords

document flow, transaction history, service order, ad hoc billing, billing plan item, sbos, ebdr, invoice, cancellation invoice, s/4hana 2023 fps2, op2023 fps3, et_docflow, crms4_srvord_bdr_gen, vf01, vf11 , KBA , CRM-S4-SRV-BIL , S4CRM: Billing in Service Management , Problem

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