3792415 - Terminated Employee Appears in "Our Contact Person ID" Field During Balance Confirmation Run

A Terminated Employee Contact is Displayed or Selected in the Balance Confirmation Run, Even Though the Employee is no Longer Active.

SAP Business ByDesign

1. Go to Personnel Administration work center. 
   2. Go Employees sub tab.
   3. Search for the relevant employee record using below steps:

• Verify multiple employee records exist with the same first name and last name.
• Verify one employee record has the Termination Date maintained as Unlimited, indicating that the employee is active.
• Verify another employee record with the same name has a Termination Date maintained, indicating that the employee is terminated.
  
  1. Go to Payables work center.
  2. Navigate to Balance Confirmation Run view.
  3. Select New - Balance Confirmation Run.
  4. In the 'Our Contact Person ID', search for the employee using the name.
  
  Both the active and terminated employee records are displayed in the search results.

The issue occurs because the 'Our Contact Person ID' in the Balance Confirmation Run is based on the contact person's name. When multiple employee records have the same name, the search result can include both active and terminated employees.

The system does not automatically exclude terminated employee records from the field based on the employment status.

To select the correct contact person, search using the Employee ID instead of the employee name in the 'Our Contact Person ID' field, Using the Employee ID ensures that the specific employee record is identified.

Balance Confirmation Run, Our Contact Person ID, Duplicate Employee, Terminated Employee, Payables, Inactive employee, Active Employee. , KBA , SRD-FIN-ACR , Receivables , Problem