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SAP Knowledge Base Article - PreviewSymptom
- Entering an invalid user or account on the login page leads to a redirection to a different regional cluster site (for example, from de to eu).
- Using “Login with another account” keeps the user on the redirected cluster screen instead of returning to the original cluster.
- Entering the correct account on the redirected cluster screen is not recognized for the original cluster.
- Users must reload the correct regional cluster login page to proceed.
- No error messages are displayed.
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Environment
- Product: SAP Field Service and Asset Management
- FSM Shell Host
Product
SAP Field Service and Asset Management all versions
Keywords
fsm shell login, invalid account, wrong account, cluster redirect, regional cluster, de to eu, login with another account, persistent redirect, cannot switch cluster, reload correct cluster, by design, security behavior, field service management login , KBA , CEC-SRV-FSM-SH , FSM Shell Host , Problem
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