Symptom
In the Manage Sales Quotations – Version 2 app, the Product value help at item level may not return the expected product when the product number contains digits only.
For example, searching for:
123456789
may return related alphanumeric products such as:
123456789A
123456789B
while the exact numeric-only product 123456789 is missing from the standard search results.
The product may still exist in Product Master Data and may be selectable in other applications or search helps.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Open Manage Sales Quotations – Version 2.
- Create or edit a sales quotation.
- Add a new item.
- Open the value help for the Product field.
-
Enter a product number containing digits only, for example:
123456789
- Execute the search.
Expected Result
The exact numeric-only product is returned in the Product value-help results.
Actual Result
The exact numeric-only product is not returned, although related alphanumeric products may be displayed.
Cause
This behavior is caused by a known limitation in the search handling for numeric-only product numbers in the Product value help used by Manage Sales Quotations – Version 2.
The quotation Product value help uses the backend entity:
C_SlsQtanProdBySlsOrgDistrChnl
The standard search processing for product/material numbers does not handle numeric-only product values in the same way as an alphanumeric search conversion. As a result, a numeric-only product may not be matched correctly by the standard search expression.
Resolution
A correction for the Product search help has been completed and is planned for delivery with:
CFD 2608.2
The correction is planned to be deployed to customer systems with the corresponding CFD rollout.
Workaround
Until the correction is available:
- Open the Product value help.
- Choose Show Filters.
- Use the dedicated Product filter field.
- Enter the required numeric-only product number.
- Select the product directly from the type-ahead suggestions displayed for the Product field.
This allows the numeric-only product to be selected even when it is not returned by the standard value-help search.
See Also
Keywords
manage sales quotation v2, product value help, search help, incorrect results, product code search, value help issue, product search, sales quotation item, cfd 2608.2, fix delivery date, value help fix, product field filter, quotation item creation, numeric product, numeric-only product, material number, matnr, matn1, c_slsqtanprodbyslsorgdistrchnl, odata v4, show filters, type-ahead, product master data, public cloud , KBA , SD-SLS-QUT-2CL , Inquiries / Quotations (Public Cloud) , Problem
SAP Knowledge Base Article - Public