Symptom
In SAC, Job Monitor is not displaying the Export API Activity.
Environment
SAP Analytics Cloud
Reproducing the Issue
- In a story, select a value for a dimension (for example, Profit Center Group).
- Click a custom button such as “Start Data Extract”.
- This launches a custom script that runs an external process chain to extract data.
- Open Job Monitor and check the “Data Export API” section: no activity is displayed for these extractions.
Cause
Using a custom script that runs an external process chain to extract data is not covered by the Data Export API monitoring in Job Monitor; only jobs started via the official api/v1/dataexport endpoint are tracked there.
Resolution
- If monitoring under Job Monitor > Data Export API is required, run exports using the official Data Export API endpoint (api/v1/dataexport).
- Confirm that exports triggered via api/v1/dataexport appear in Job Monitor under “Data Export API”.
- If you continue using a custom script that runs an external process chain, use the external system’s monitoring tools instead, as these jobs are not tracked by the Data Export API monitor.
- Refer to the product documentation for supported Data Export API monitoring capabilities.
See Also
- Refer to: Data Export API overview
- Refer to: Job Monitor in SAP Analytics Cloud
Keywords
job monitor, data export api, export api monitoring, activity not visible, sac planning, job not shown, api/v1/dataexport, process chain, script-based export, external extraction, monitoring, job log missing, planning job monitor, data export jobs, sac integration , KBA , LOD-ANA-PL-JM , Planning Job Monitor , Problem
SAP Knowledge Base Article - Public