SAP Knowledge Base Article - Public

3792632 - Job monitor does not display Data Export API activity - SAP Analytics Cloud

Symptom

In SAC, Job Monitor is not displaying the Export API Activity.

Environment

SAP Analytics Cloud

Reproducing the Issue

  1. In a story, select a value for a dimension (for example, Profit Center Group).
  2. Click a custom button such as “Start Data Extract”.
  3. This launches a custom script that runs an external process chain to extract data.
  4. Open Job Monitor and check the “Data Export API” section: no activity is displayed for these extractions.

Cause

Using a custom script that runs an external process chain to extract data is not covered by the Data Export API monitoring in Job Monitor; only jobs started via the official api/v1/dataexport endpoint are tracked there.

Resolution

  1. If monitoring under Job Monitor > Data Export API is required, run exports using the official Data Export API endpoint (api/v1/dataexport).
  2. Confirm that exports triggered via api/v1/dataexport appear in Job Monitor under “Data Export API”.
  3. If you continue using a custom script that runs an external process chain, use the external system’s monitoring tools instead, as these jobs are not tracked by the Data Export API monitor.
  4. Refer to the product documentation for supported Data Export API monitoring capabilities.

See Also

Keywords

job monitor, data export api, export api monitoring, activity not visible, sac planning, job not shown, api/v1/dataexport, process chain, script-based export, external extraction, monitoring, job log missing, planning job monitor, data export jobs, sac integration , KBA , LOD-ANA-PL-JM , Planning Job Monitor , Problem

Product

SAP Analytics Cloud all versions