Symptom
- In Offboarding, the Knowledge Transfer task permits setting the Complete By/Task completion date to a date that is after the offboardee’s termination date.
- No error message is displayed.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Log in as the user's role responsible for managing Offboarding (for example, manager).
- Create a Knowledge Transfer task within the Offboarding process.
- Set the Complete By date to a date later than the offboardee’s termination date; the system allows saving this date.
Cause
By design, the Offboarding Knowledge Transfer task supports selecting a completion date beyond the offboardee’s termination date to allow post-termination knowledge transfer activities.
Resolution
- Currently this is expected system behaviour for Offboarding Knowledge Transfer tasks.
- If organizational policy requires limiting task due dates to on/before termination, manage this through internal process controls and guidance by informing employees not to set the date after the termination.
- An enhancement request can be submitted for detailed review and voting. This request may be implemented in the next product version. For more information on how to submit an enhancement request, please refer to the relevant KBA 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me
See Also
- Completing the Knowledge Transfer Tasks Completed by the Assignee/Offboarding Employee | SAP Help Portal
- KBA 2090228 - How to Submit Ideas for SAP SuccessFactors Products
Keywords
completion date, due date, after termination, termination date,expected behavior, by design, offboardee, complete by date , KBA , LOD-SF-OBX-OFT , OFB Tasks , Problem
Product
SAP SuccessFactors Onboarding all versions
SAP Knowledge Base Article - Public