3792678 - Employee Is Displayed As UUID in Archived Audit Logs

When exporting Archived Audit Logs, the Employee information is displayed as a UUID instead of the corresponding employee or user name.

SAP Sales and Service Cloud Version 2

1. Log in to the system.
2. Go to System Settings.
3. Open Audit Logs.
4. Select Archived Logs.
5. Download the log.
6. Open the exported file.
7. Observe that the Employee value is displayed as a UUID instead of the employee name.

This is expected behavior for Archived Audit Logs. The Employee information is stored as a UUID instead of the user display name.

1. Log in to the system.
2. Go to System Settings.
3. Open Audit Logs.
4. Select Archived Logs.
5. Download the log.
6. Open the exported file.
7. Locate the Employee field and copy the UUID displayed for the required entry.
8. Open an API client.
9. Create a new GET request.
10. Enter the following endpoint: https://<your-tenant-url>/sap/c4c/api/v1/iam-service/users/<UUID>
11. Replace <your-tenant-url> with your SAP Sales Cloud Version 2 tenant URL.
12. Replace <UUID> with the Employee UUID copied from the archived Audit Log.
13. Authenticate the request using a user with the required API authorization.
14. Execute the GET request.
15. Check the response to identify the user details associated with the Employee UUID.

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