3792786 - Two state tax forms generated for the same candidate - Onboarding

Two state tax withholding forms were generated for the same candidate, for example, one for Massachusetts and another for New York.

SAP SuccessFactors Onboarding

• The job location is configured with state Massachusetts in Manage Organization, Pay and Job Structures.
• The user's home state differs from the work state, leading to generation of both state withholding forms by design.

1. Verify the job location setup in Manage Organization, Pay and Job Structures and confirm the state configured for that location.
2. Check the user's home state and the work state in effect when the compliance process was created.
3. If home state and work state are different, is expected by design two state withholding forms triggered, as some states require withholding on wages earned in the work state and on resident income in the home state (when no reciprocity applies).

Setting Up Compliance Form Assignment Using Override Configuration

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