3792831 - Cannot reverse cross-company fi document created by time confirmation; cancellation does not create reversal

After cancelling a plant maintenance time confirmation via the Fiori app Cancel PM Order Confirmation (or transaction IW45), the associated cross-company FI document is not reversed. The corresponding GL account retains an open balance that cannot be cleared to zero.

Attempting to reverse the FI document directly via transaction FB08 or FBU8 fails. The system reports that the document cannot be reversed because it was not created in Financial Accounting. Inspecting the document header in FB03 shows the Transaction Code (TCode) field as blank and the Reference Transaction (Ref. Transactn) field as AFRU rather than BKPFF.

When the AFRU database table is inspected for the affected confirmation (for example, via SE16N), no cancellation indicator (field STOKZ) is set for the confirmation record, even though the cancellation was attempted. This indicates that the confirmation cancellation process did not complete successfully.

• SAP S/4HANA, on-premise
• SAP S/4HANA Cloud Private Edition

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