Symptom
- Error message appears during synchronization: "Metering Service is required for application SAP_MAINTENANCE_ASSISTANT".
- Issue occurs when using maintenance assistant integrated with s/4hana cloud public edition
- It can happen in a non-productive or in a productive environment, the requests to the metering service fails regardless of system type
Environment
- SAP S/4HANA Cloud Public Edition
- S4MERP/SMERP-Mobile Add-On integration to S4/ERP
Reproducing the Issue
- Open the maintenance assistant application connected to an s/4hana cloud public edition
- Start a synchronization from the application.
- Observe the error: "Metering Service is required for application SAP_MAINTENANCE_ASSISTANT".
Resolution
A fix is planned for delivery with HFC04 (12-13.September).
For more information please refer to:
SAP S/4HANA Cloud Public Edition, 2-System Landscape – Upgrade & Maintenance Schedule
SAP S/4HANA Cloud Public Edition, 3-System Landscape – Upgrade & Maintenance Schedule
The release date might be subject to change.
Keywords
maintenance assistant, metering service is required, SAP_MAINTENANEC_ASSISTANT, non-productive, test system, sync error, metrics reporting service, outbound service, communication arrangement, activation, mobile services, s/4hana cloud, public edition, cloud foundry, metering , KBA , MOB-APP-MAO-ERP , S4MERP/SMERP-Mobile Add-On integration to S4/ERP , Problem
SAP Knowledge Base Article - Public