Symptom
During replication of the workforce from External HR System to SAP S/4HANA Cloud Public Edition, following error is encountered:
- External Person ID #WORKER ID is already assigned to another workforce person.
Environment
SAP S/4HANA Cloud Public Edition
Cause
The External Person ID or Worker ID provided in the inbound payload is already assigned as a work agreement ID to a different workforce person in the target system.
Resolution
During workforce replication make sure the External Person ID is unique and is not present in the target system as Worker ID or Work Agreement ID. To verify whether the Worker ID or Work Agreement ID already exist in the system, follow below steps:
- Open the Manage Workforce app.
- In the Worker ID field, enter the relevant worker ID.
- Alternatively, enter the worker ID in the Work Agreement field.
- Click on Go.
Keywords
workday integration, workforce replication, manage workforce, external person id already assigned, duplicate work agreement id, wfd_worker, interface error, message id, unable to process workforce person record, new hire replication, workforce person, md integration, replication failure, s/4hana cloud, duplicate identifier , KBA , CA-WFD-INT , S/4HANA Cloud Workforce Domain Integration , Problem
SAP Knowledge Base Article - Public