SAP Knowledge Base Article - Public

3792979 - Compensation - Route form error "You do not have permission for this action" when proxy as other users

Symptom

Proxy as another user, try to route compensation forms. Error occurred "You do not have permission for this action".

Environment

SAP SuccessFactors Compensation

SAP SuccessFactors Variable Pay

Reproducing the Issue

  1. Log in as user B, proxy as user A.
  2. Go to Route Form. and choose compensation form.
  3. Move compensation form to one specific step.
  4. Error occurred : "You do not have permission for this action".

Cause

The user B missing proxy permission for specific module "Performance Manager Forms" in proxy permission assignment for user A.

Resolution

  1. Go to Proxy Management -> Look Up Existing Assignments.
  2. In "Find the account holder(s) assigned to this proxy.", enter the user B.
  3. In the search result. Check the check box in front of user A's name. And delete it.
  4. Go to Proxy Management -> Make Assignments.
  5. Grant Proxy -> "Who will act as the proxy(username)" : User B -> "What account holder will the proxy act on behalf of (username): " : User A.
  6. Choose the Performance Manager Forms and other permissions necessary based on business scenario.
  7. Select Start Time and End Time
  8. Save.

Keywords

Proxy, you do not have permission for this action, route form, route compensation form, route worksheet, proxy permission route, compensation form , KBA , LOD-SF-CMP-SYS , System Performance , Problem

Product

SAP SuccessFactors Compensation all versions