SAP Knowledge Base Article - Public

3793068 - Merit Default Value Does Not Match the Guideline - Compensation

Symptom

When compensation forms are launched, the Merit Guideline field displays the correct guideline values; however, the Merit field may be populated with an incorrect default value.

For example:

  • Merit Guideline: Minimum = 0%, Default = 10%, Maximum = 15%
  • Merit: 20% is populated as the default value, based on a different guideline rule.

Environment

  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors Compensation

Reproducing the Issue

  1. Launch a compensation form.
  2. Navigate to the Merit Guideline field and verify that the correct guideline values are populated (for example, 0% minimum, 10% default, and 15% maximum).
  3. Navigate to the Merit field.
  4. Observe that the field is populated with a different default value (for example, 20%), which corresponds to another guideline rule.

Cause

This behavior occurs when the guideline criteria are based on a custom field whose formula references standard fields, such as lumpSumTarget.

During the worksheet creation process, the values for fields such as lumpSumTarget may not yet be available. At that point, lumpSumTarget is evaluated as 0, causing the system to determine and apply the default merit value based on the guideline criteria that match a value of 0.

When the worksheet is subsequently opened, the guideline is recalculated using the updated value of the custom field. As a result, the Merit Guideline field correctly displays the applicable guideline.

However, because the Merit default value is an editable field, it is not recalculated when the guideline is updated. Therefore, the Merit field may retain the value that was initially populated during worksheet creation.

Resolution

To prevent this behavior, avoid using standard columns, such as lumpSumTarget, directly in the formula used to determine the guideline criteria.

Instead, use a custom field with a fixed or otherwise available value in the formula. This ensures that the required value is available during the worksheet creation process and that the correct guideline is applied when the Merit field is initially populated.

See Also

merit, guideline, default, min, max, not, match, matching, incorrect, correct, form, launch, worksheet, template, compensation, custom, formula, employee, display, field

Keywords

KBA , LOD-SF-CMP-FRM , Forms & Templates , Problem

Product

SAP SuccessFactors Compensation all versions ; SAP SuccessFactors HCM Suite all versions