3793092 - Field Sales Add-on Features Not Enabled Despite Contract Entitlement

Symptom

You have a license for the Field Sales Add-on Features; however, the feature is not enabled in your tenant.

Environment

SAP Sales Cloud Version 2

SAP Service Cloud Version 2

Product

SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions

Keywords

field sales add-on, field sales features, entitlement not reflected, license included but not active, feature activation, enable features in ui, provisioning update, tenant update, sales cloud, service cloud, missing features, license mismatch, add-on enablement, backend entitlement, ui availability , KBA , CEC-CRM-TNT , Tenant Lifecycle Management for SAP Sales/Service Cloud , CEC-CRM-CO-OPS , Operations , How To

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