SAP Knowledge Base Article - Preview

3793270 - Custom Reference Attribute Fields Cannot Be Used in Approval Creation

Symptom

You created extension fields using the Custom Reference Attribute option in an entity and you cannot find or select these fields when configuring Approval steps. The custom reference attribute fields are not listed in the field selection screen during Approval creation.


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Environment

  • SAP Sales Cloud Version 2
  • SAP Service Cloud Version 2

Product

SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions

Keywords

Custom Reference Attribute, Approval, Approvals, approval condition, extension field, custom field, Opportunity, Extensibility Administration, determination, workaround, field not available, field not visible, approval step, business flow, condition field, SAP Sales Cloud Version 2, SAP Service Cloud Version 2, approval creation, custom fields in approvals, reference field, field selection, approval framework, not supported , KBA , CEC-CRM-APR , Approvals for SAP Sales/Service Cloud , CEC-CRM-CZM-EXT , Extensibility for SAP Sales/Service Cloud , Known Error

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