Symptom
- AOR Exclusion logic works when only CMS Contract/PBP is present in the cross-reference table.
- When an Application Signed Date is included in the cross-reference, the AOR Exclusion logic does not behave as expected.
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Environment
- SAP Sales Performance Management
- Agent Performance Management
Product
SAP Agent Performance Management 2026
Keywords
Policy, AOR, Cross Reference, APM, Agent Performance Management, CEC-SAL-APE, ExtReference, INS-38647, INS-40141. , KBA , CEC-SAL-APE , Agent Performance Management , Known Error
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