SAP Knowledge Base Article - Public

3793410 - Hidden sections on Learning homepage briefly appears then disappears on landing page

Symptom

  • Hidden section on Learning homepage briefly appears during page load
  • The page auto-refreshes during loading and jumps back to the top.
  • After loading completes, hidden section disappears.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Open the Learning landing page.
  2. Scroll down and observe that hidden section appears briefly during initial load.
  3. Notice the page refresh behavior that returns focus to the top of the page.
  4. Scroll down again and observe that hidden sections is no longer displayed.

Cause

The application shows temporary placeholder sections while awaiting the server response; if a section has no data or is disabled (for example, suggestions for me), it is hidden after loading completes. The Required Learning section remains visible by design.

Resolution

  1. Understand that this is expected behavior: temporary placeholder sections are displayed during page load and are hidden if no data is returned for that section.
  2. No configuration change is required. Communicate this loading behavior to users to reduce confusion.
  3. Note that the Required Learning section is designed to remain visible, even when empty.

Keywords

suggested for me, sections disabled, placeholder section, ghost section, appears then disappears, landing page, tiles, page jumps to top, auto-refresh, flicker, lms home, successfactors learning, section hidden, ui loading behavior, required learning, Bookmark , KBA , LOD-SF-LMS-ILX , Integrated Learning Experience , Problem

Product

SAP SuccessFactors Learning all versions