Symptom
Geofencing boundary is not visible on Android devices in the SAP SuccessFactors mobile application.
Environment
SAP SuccessFactors Time Tracking - Clock In Clock Out
Reproducing the Issue
- Login to Android SF APP.
- Click Clock My Time quick action.
- Geofence is not displayed correctly.
Cause
Mobile application defect.
Resolution
The issue will be fixed in the next mobile APP release. The planned release date is 2026/08/19.
Update Android devices to the latest SAP SuccessFactors mobile app version when it becomes available in the Google Play Store.
See Also
KBA 3664856 - Restrictions and Designs of Geofencing for Clock Time
Keywords
geofencing, boundary not visible, android, gps jump, location unstable, clock my time, clock in clock out, map not showing, geofence marker, zoom to see fence, successfactors mobile, time tracking, google maps location, android rendering, mobile 2608 , KBA , LOD-SF-TTR-CIO , Clock In/ Clock Out , Known Error
SAP Knowledge Base Article - Public