SAP Knowledge Base Article - Public

3793475 - Clock In Clock Out Geofencing boundary not visible on android devices in the SAP SuccessFactors mobile application.

Symptom

Geofencing boundary is not visible on Android devices in the SAP SuccessFactors mobile application.

Environment

SAP SuccessFactors Time Tracking - Clock In Clock Out

Reproducing the Issue

  1. Login to Android SF APP.
  2. Click Clock My Time quick action.
  3. Geofence is not displayed correctly.

Cause

Mobile application defect. 

Resolution

The issue will be fixed in the next mobile APP release. The planned release date is 2026/08/19. 

Update Android devices to the latest SAP SuccessFactors mobile app version when it becomes available in the Google Play Store. 

See Also

KBA 3664856 - Restrictions and Designs of Geofencing for Clock Time

Keywords

geofencing, boundary not visible, android, gps jump, location unstable, clock my time, clock in clock out, map not showing, geofence marker, zoom to see fence, successfactors mobile, time tracking, google maps location, android rendering, mobile 2608 , KBA , LOD-SF-TTR-CIO , Clock In/ Clock Out , Known Error

Product

SAP SuccessFactors Time Tracking all versions