3793580 - eDocument Portugal: eDocument Not Created in eDocument Cockpit

After posting a source document in a company code configured for Portugal eInvoice, no eDocument is created. In the eDocument Cockpit app, the document appears under Source Documents w/o eDocument with the Relevant column empty.

SAP S/4HANA Cloud Public Edition

1. Post a source document in a company code configured for Portugal eInvoice.
2. Open the eDocument Cockpit app and choose Change.
3. Enter the relevant search criteria and select the indicators Not Yet Created and Not Relevant.
4. Choose Execute and observe that the source document appears with the Relevant column empty and no eDocument is created.

The business partner has not been enabled in the Maintain Business Partner Relevance for Electronic Invoice Portugal app. Without this setting, the eDocument relevancy check fails for the business partner and no eDocument is created, regardless of other configuration activities being complete.

Please follow the steps below to resolve the issue:

1. Open the Maintain Business Partner Relevance for Electronic Invoice Portugal app (requires business role SAP_BR_BILLING_CLERK_PT).
2. Enter the Partner ID.
3. Set Partner Type to Customer.
4. Check Mark as Relevant and save.
5. Open the eDocument Cockpit app and choose Change.
6. Enter the relevant search criteria and select the indicator Not Relevant.
7. Choose Execute and confirm that the document is now marked as relevant.
8. Select the document and choose Create to manually trigger eDocument creation.
9. Verify that the eDocument has been successfully created in the eDocument Cockpit.

Note: New source documents posted after Step 4 will be processed automatically. Steps 5–9 are only required for documents that were already posted before this setting was maintained.

• Refer to: Maintaining Business Partner Relevance for Electronic Invoice Portugal | SAP Help Portal
• Refer to: Configuration Options for Key Users — Portugal eInvoice | SAP Help Portal

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