Symptom
- Only one or few specific user(s) cannot see any results in a custom analytical report while others can with the same criteria.
- No error message is displayed.
Environment
- SAP S/4HANA Cloud Public Edition
- FPM Analytical GUIBB
Reproducing the Issue
- Log in with the affected user.
- Launch the custom report.
- Run the 'Search' using the search filters as working users.
- Observe that results briefly generate, filter values flicker, bookmark settings change, and the results area turns blank.
Cause
User personalization/customization caused UI elements to become hidden, leading to an empty results area for the affected user.
Resolution
1. In the report screen, right-click anywhere in the UI.
2. Select “Invisible Elements.”
3. Click “Restore” to bring back hidden UI elements.
4. Repeat steps [1–3] multiple times if needed, until all necessary elements are restored and results display correctly.
See Also
- SAP KBA: 2198046 - How to resolve user-specific issues in Web Dynpro ABAP
Keywords
custom analytical query, custom report, blank results, user-specific, personalization, invisible elements, restore ui, fpm, analytical guibb, webdynpro, filter flicker, bookmark changed, dynamic filter, presentation hierarchy, no error message , KBA , BW-RUI-FPM , FPM Analytical GUIBB , Problem
Product
Attachments
| restore.png |
| restore.png |
| settings option.png |
SAP Knowledge Base Article - Public