Symptom
For candidates with Hire Type as Legal Entity Transfer for New Employment, the candidate doesn't appear on the Onboarding Dashboard.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Initiate a Legal Entity Transfer for New Employment from Recruiting, given that a mandatory field (such as phone info) is not passed tom Onboarding.
- The candidate doesn't appear on the Onboarding Dashboard.
- Notice that the BPE to-do tile (which should mention mandatory data not passing from Recruiting) is also missing for this initiation.
Cause
BPE has certain limitations, and as a result, BPE-related errors cannot be captured in every scenario. Please note that this scenario also applies for other Hire Types as well such as Internal Hires.
Resolution
Please proceed with necessary Business Process Engine Troubleshooting to see why the candidate didn't appear. For the BPE Error tile not appearing it is the expected behavior. Since the BPE To-Do Tile has limitations please create and Enhancement Request to the product management team which will be reviewed and voted on and could be included in the next release of the product.For more information on how to submit an enhancement request, please review the below KBA: 2090228 - How to submit enhancement ideas for SAP SuccessFactors Product
Keywords
BPE, Error, Tasks, BPE, To Do, Error, OBX, Onboarding, not, available, user, cannot, Business Process, tile, Legal Entity Transfer for New Employment. , KBA , LOD-SF-OBX-BPE , BPE Process Flow , Problem
SAP Knowledge Base Article - Public