Symptom
- Clarification is needed on how provisioning works for MSP in Cloud ALM.
- Information is requested on the number of Cloud ALM entitlements provided to MSPs.
- Guidance is needed on how MSPs should handle the Cloud ALM instance.
- Guidance is needed on how MSPs should handle the Cloud ALM instance for end customers.
Terminology note: Managed Service Providers (MSP) are also known as Partner Managed Cloud (PMC) or Business Process Outsourcing (BPO).
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Environment
SAP Cloud ALM
Keywords
licensing, subscription, Managed Service Providers, MSP, Partner Managed Cloud, PMC, Business Process Outsourcing, BPO, Cloud ALM, CALM , KBA , SV-CLM-INF-ONB , Onboarding/Provisioning and Decommissioning , Bug Filed
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