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SAP Knowledge Base Article - PreviewSymptom
In the workflow approval history, users observe a context line such as:
"Delegated by [Last Visible Actor] on behalf of [Step Approver]"
This message appears even though the named "Last Visible Actor" did not perform or initiate the delegation for that step. Customers may interpret this as an incorrect or misleading entry, believing that the last visible actor delegated the workflow on behalf of the step approver - which is not the case.
Example of confusing history entries:
| Step | History Entry |
|---|---|
| Step 1 | Approved by Approver A on behalf of Step 1 Approver |
| Step 2 (context) | Delegated by Approver A on behalf of Step 2 Approver |
| Step 2 (action) | Approved by Delegatee B on behalf of Step 2 Approver |
The customer questions why Approver A appears in the Step 2 delegation context line, when Approver A has no involvement in Step 2's delegation.
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Environment
SAP SuccessFactors Employee Central
- Workflow Delegation (Auto-Delegation)
Product
Keywords
auto delegation, delegated by on behalf of, workflow history, privacy placeholder, delegatee, delegator, last visible actor, approval history, Is Delegate Supported, workflow participants, LOD-SF-EC-WFL-DEL, workflow delegation Employee Central , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC-WFL-DEL , Workflow Delegation , How To
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